Last updated: January 2024
By accessing and using the clever-maple website and services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site and our services.
clever-maple provides travel planning and booking services, including but not limited to:
All services are subject to availability and may be modified, suspended, or discontinued at our discretion.
When you submit an inquiry or request a booking, you are making an offer to purchase services from us. We reserve the right to accept or decline any booking request. A binding contract is formed only when we send you written confirmation of your booking.
All prices are quoted in British Pounds Sterling unless otherwise stated. Prices include services as specified in the package description or custom itinerary. Prices are subject to change without notice until booking confirmation is issued.
Payment terms will be specified in your booking confirmation. Typically, a deposit is required to secure your booking, with the balance due before departure. We accept payment via bank transfer, credit card, or debit card as specified during booking.
Unless explicitly stated as included, the following are typically not included in package prices:
If you need to cancel your booking, please notify us in writing as soon as possible. Cancellation fees will apply based on the timing of cancellation:
These are standard terms, but specific cancellation policies may vary depending on suppliers and will be outlined in your booking confirmation.
We reserve the right to cancel any booking due to circumstances beyond our control, insufficient participation, or other operational reasons. In such cases, we will offer an alternative arrangement or provide a full refund of amounts paid.
If you wish to make changes to your confirmed booking, we will attempt to accommodate your request where possible. Changes are subject to availability and may incur additional fees from suppliers or administrative charges.
It is your responsibility to ensure you have valid travel documents, including passports, visas, and any required health certificates or vaccinations. We can provide guidance, but we are not responsible for any issues arising from invalid or missing documentation.
We strongly recommend that all travelers obtain comprehensive travel insurance covering cancellation, medical expenses, personal liability, and loss of belongings. Travel insurance is not automatically included in our packages unless explicitly stated.
You are responsible for ensuring you are medically fit to travel and for obtaining any necessary vaccinations or medications. We recommend consulting with a healthcare professional before traveling, particularly for international destinations.
You must inform us of any medical conditions, disabilities, or special requirements at the time of booking so we can make appropriate arrangements.
We act as an agent in arranging services provided by third parties, including airlines, hotels, tour operators, and transport providers. While we take care in selecting reputable partners, we are not responsible for their acts, omissions, or failures to perform contracted services.
Our liability is limited to the direct costs of the services we arrange. We are not liable for indirect, consequential, or incidental damages, including lost profits, loss of enjoyment, or emotional distress.
We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, civil unrest, strikes, pandemics, or government actions.
You are responsible for your own actions during travel. We are not liable for injuries, losses, or damages resulting from your negligence, failure to follow instructions, or engagement in risky activities.
All content on this website, including text, graphics, logos, images, and software, is the property of clever-maple or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
When using our website and services, you agree not to:
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the practices described in the Privacy Policy.
Our website may contain links to third-party websites or services that are not owned or controlled by clever-maple. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. You access third-party sites at your own risk.
If you have a complaint about our services, please contact us as soon as possible, preferably while traveling so we can attempt to resolve the issue immediately. If the matter is not resolved to your satisfaction, you may submit a formal written complaint within 30 days of the end of your trip.
We will investigate all complaints thoroughly and respond within a reasonable timeframe.
These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.
Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of clever-maple.
These Terms of Use, together with our Privacy Policy and any booking confirmation, constitute the entire agreement between you and clever-maple regarding the use of our website and services, superseding any prior agreements or understandings.
We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.
If you have questions about these Terms of Use, please contact us:
Email: [email protected]
Address: 42 Stevenson Square, Northern Quarter, Manchester M1 1FB, United Kingdom